Data Security and Privacy
Unless specifically highlighted below, Datastorm does not store customer personal information. The data stored by Atlassian in the Atlassian cloud product is covered by the Atlassian Cloud Policy.
Our Cloud Apps store data provided and generated by Atlassian that are required for license validation. However this data is obfuscated and contains no personal data nor user data.
When a customer or Confluence Cloud instance interacts with an Artemis Cloud App, we generate log files to help us operate and improve our services. For our Cloud Services, the information logged includes a GDPR-safe account ID. See Atlassian's Context Parameters for definitions of context parameters sent to Artemis Cloud apps from the host Confluence instance.
Where data is transferred over the Internet as part of a Website or Cloud Services, the data transmitted using industry standard TLS-protected connections. Data is stored in Google's Cloud Firestore. Job data is purged every 7 days.
Artemis support team accesses Google Cloud Platform data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized Datastorm employees have access to server data.
Datastorm and Cloud users are authenticated using Atlassian Connect JWT Authentication. Customers are responsible for maintaining the security of their own Confluence Cloud login information.
Services are hosted on Google's Cloud Platform.